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Getting Started - Login

Login Procedure

Below is an image of the login screen, which shows the fields for entering your Username and Password.

Screenshot 2025-01-28 at 10.18.26.png
  • To access the Digital Vault, open your web browser (e.g., Google Chrome, Mozilla Firefox) and navigate to the provided URL.

  • You will be redirected to the login screen, where you will see fields to enter your Username and Password.

  • Enter your details and click the Login button to proceed.

  • If your login credentials are correct, you will be taken to the homepage. If you encounter an error, double-check your username and password, and try again.

Troubleshooting

  • Forgot Password: If you have forgotten your password, click the Forgot Password link, and follow the instructions to reset it. You may be required to answer security questions or receive an email with reset instructions.

  • Account Locked: After multiple failed login attempts, your account may be locked for security reasons. In such cases, contact the system administrator or support team to unlock your account.

  • Clearing Browser Cache: If you experience issues accessing the login page, try clearing your browser cache or switching to an incognito/private browsing mode.

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